The most important qualities for being good in the tourism industry are communication, teamwork and customer service skills. It does not matter where in the world you work, in what job, or what specific skills you need for that job, to make it in the tourism industry you need to enjoy challenges and have the ability to work well with people. It is important to appreciate that people around the world have different ways of doing things. Working in the travel and tourism industry, you will come to learn a lot about people and issues like culture and how we are all different.
People in the Tourism industry identified the following qualities as important in this very people-focused industry. Tick the characteristics that you think you have then add them up.
A score of 16 or more means you should join the tourism team!
10 – 15 means that you may need a bit of practice and development, but do try.
Less than 10 means you should maybe try something else!